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人事-薪資流程專員 職位職責(zé)： 根據(jù)與客戶協(xié)商確定的日程安排，及時對日常薪酬相關(guān)流程進行操作與處理，通過仔細核對薪資數(shù)據(jù)、生成并檢查工資相關(guān)報表，全面支持客戶HR準(zhǔn)確準(zhǔn)時的完成薪資發(fā)放； 您能收獲：

1. 在一個專業(yè)高效、充滿活力、不斷發(fā)展的組織中建立職業(yè)生涯，同時擁有與國內(nèi)外客戶及同事共同工作的機會。
2. 廣泛了解人力資源服務(wù)、人才管理支持?jǐn)?shù)據(jù)管理等工作經(jīng)驗。

HR Support: Works as the first point of contact in the delivery centres for Client HR Representative in a Managed Services delivery model: · Handles and tracks incoming calls, e-mails, faxes · Handles / Creates tickets in HR Workspace · Categorizes and prioritizes queries, requests and issues · Works as the first escalation level for Tier 1 agent in a Comprehensive Services delivery Model · Responds to information or enquiry requests requiring a significant level of expertise: · Responds to complex HR and labour legislation questions · Anayses and solves client’s questions, problems and / or requests efficiently and effectively · Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS) Processing and Controls: · Personnel Administration Data Processing & Controls · Personnel Administration data validation · Master Data Consistency Check · Official Reporting on Personnel Administration Data · Garnishments data entry and administration · Time Data Processing and Controls · Time Data Validation · Time Data Consistency Checks · Runs Time Data Evaluation and corrects/reports errors · Payroll Processing and Controls · Pre-Payroll Processes · Monitors payroll process · Confirms Master data, time & payroll data completeness · Escalates legal changes to AMO, tests and ensures implementation in the productive environment · Confirms Configuration completeness · On-Cycle Payroll Processes · Runs Payroll and control results · Processes Bank Files · Post-Payroll Processes · Payslips · Posting to accounting · Social security reporting · Tax reporting · Delivery of information to 3rd parties · Payroll Activities out of Payroll Process · Underpayment management · Overpayment management · End of Year Activities · Ensures SAP Payroll Calendar implementation · Generation / Transfer time quotas · Reconciliations and legislative reporting · Inbound & Outbound Interfaces Administration · Monitors interfaces · Identifies & communicates systems errors · Escalates configuration errors to AMO · Sends data entry errors to the client or the HR Service Centre Agent for corrections (depending on the data entry ownership/scope) Technical support: · Provides support on Applications and System Changes for Base system maintenance (Corrective, Adaptative and Preventive) and Enhancements (Direct Service Changes and Change Requests). · Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing. · Approves transports requests to the production system only for corrective maintenance Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: ? Statutory social security & housing fund benefit ? Group insurance ? Meal, transportation, & heating allowance You have: ? Advanced HR expertise – In depth knowledge of processes, policies and regulations within the area of Payroll, Benefits Administration and employment law/legislation appropriate to the clients geography ? Good analytical skills – to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another ? Gathering information and problem solving – look at existing issues and interact with others to find adequate solutions ? Knowledge of the Service Centre processes, policies and procedures (e.g. escalation procedures, service level agreements, client service standards) ? Good communicator and customer oriented – to be able to identify and understand the customer's needs ? Results oriented – to be able to achieve targets aligned with business goals ? Well-organized and planned, schedules time effectively and uses efficient work methods and tools ? Detail-oriented, thorough and focused on all aspects of the job to ensure high levels of accuracy ? Teamwork – to be able to work with colleagues to achieve targets and objectives. It would be better if you also have: ? Ability to work under pressure, remains calm, is objective and controlled in responding to urgent or demanding situations. Maintains effective performance against strict deadlines ? Computer skills: MS Office, SAP HR, HR IS/IT systems and SC technology (tools for documentation/tracking, service delivery channels etc.) Key Competencies ? Be Accountable ? Solve Problems ? Take Ownership ? Be Client Centric ? Be Effective