崗位職責(zé)
熟悉房間預(yù)訂的處理和程序,精通各種用于預(yù)訂房間的軟件和設(shè)備的操作。
Familiar with the processing and procedures of room reservations, proficient in the operation of various software and equipment used for booking rooms.
處理收到的所有預(yù)訂單和相關(guān)的信息,在收到的當(dāng)天及時(shí)處理。
Process all received advance orders and related information in a timely manner on the day of receipt.
熟悉酒店的掛帳政策,從而有效的處理和執(zhí)行結(jié)算的要求。
Familiar with the hotel's credit policy, in order to effectively handle and execute settlement requirements.
對(duì)酒店的特殊價(jià)格,優(yōu)惠和宣傳項(xiàng)目有較好的了解。
Have a good understanding of the hotel's special prices, discounts, and promotional items.
與酒店各部門和以及客戶建立良好的關(guān)系,以保持良好的服務(wù)素質(zhì)。
Establish good relationships with various departments of the hotel and customers to maintain excellent service quality.
崗位要求
大專以上學(xué)歷。
College degree or above.
熟練使用電腦及上網(wǎng)操作。
Proficient in using computers and internet operations.
有較好的組織協(xié)調(diào)能力、語言表達(dá)能力及理解能力。
Has good organizational and coordination skills, language expression ability, and comprehension ability.
有敬業(yè)精神及團(tuán)隊(duì)意識(shí)。
Have professional dedication and team spirit.
敖麓谷雅·凱悅臻選酒店是中國首家森林文化主題酒店,是全球最著名的酒店設(shè)計(jì)顧問公司HBA充滿激情的巔峰之作,品牌理念和設(shè)計(jì)靈感來源于鄂溫克族最遙遠(yuǎn)最神秘的支系--中國最后的狩獵部落“敖魯古雅”,敖魯古雅人隱居在廣袤的白樺林中,守護(hù)著大興安嶺和貝爾茨河平原的翡翠海。敖麓谷雅AOLUGUYA倡導(dǎo)“大隱隱于市“的品牌理念,在都市中打造原始圣地,為奔波在外的賓客提供一個(gè)安全溫暖的居所,這里是心靈的凈土,這里是回歸的故鄉(xiāng)。AOLUGUYA x the unbound collection by hyatt is the sole forest culture themed hotel in China. AOLUGUYA is the pinnacle of the global famous hotel design company HBA. The brand concept and design inspiration were rooted in the most remote and mysterious branch of Ewenki—AOLUGUYA, which is the last hunting tribe in China. Aoluguya people lived in the vast birch forest in solitude, guarding the emerald sea of Great Khingan and Baelz River plain. AOLUGUYA initiate the living idea—”Hermit in the city”. Create original shrine in the city, providing a safe and warm shelter for guests that heavy with the fatigue of travel, here is the pure land of soul, here is a returned homeland.敖麓谷雅·凱悅臻選酒店樓高216米,層高43層,酒店是哈爾濱市乃至黑龍江省標(biāo)志性建筑之一,是集住宿、餐飲、商務(wù)、大型婚宴、會(huì)議、宴會(huì)、休閑于一體的城市度假酒店,酒店外部景觀運(yùn)用大興安嶺元素,以山—林—鹿為主線設(shè)計(jì),力求營造一種人與自然和諧相處的回歸生活,與酒店返璞歸真的內(nèi)部裝飾融為一體,著力打造一所充滿原生態(tài)氣息的城市度假酒店。AOLUGUYA x the unbound collection by hyatt is 216m in height, with 43-storey layer,hotel is one of the landmark buildings in Harbin and even in Heilongjiang province, which integrates accommodation, catering, business, large weddings, conferences, banquets, and leisure. Exterior landscape adopts to the Great Khingan elements. Designed with the main line of mountain- forest– deer, and strive to create a harmony returned life between man and nature, blending with hotel natural interior decoration, and strive to create an city resort full of the original ecology atmosphere.