主要職責(zé):(基本功能)Principal
Responsibilities: (Essential Functions)
- 供應(yīng)商和數(shù)據(jù)庫:從頭開始創(chuàng)建和維護(hù)一個全面的承包商數(shù)據(jù)庫,確保準(zhǔn)確記錄所有相關(guān)信息并易于訪問。與承包商和服務(wù)提供商建立并保持關(guān)系,以優(yōu)化運營效率。與航運公司合作管理報價、預(yù)訂和日常協(xié)調(diào)海運物流。
Suppliers and Database: Create and maintain a comprehensive
database of contractors from the ground up, ensuring all relevant information
is accurately recorded and easily accessible. Establish and maintain
relationships with contractors and service providers to optimize operational
efficiency. Collaborate with shipping lines to manage quotation, to place
bookings and daily coordinate maritime logistics.
- 報價:為客戶/銷售請求準(zhǔn)備和管理報價,確保有競爭力的定價和及時交付報價以滿足客戶需求。為客戶準(zhǔn)備和管理報價,確保有競爭力的定價和及時的響應(yīng)。
Quotation: Prepare and manage quotations for client/sales
requests, ensuring competitive pricing and timely delivery of quotes to meet
customer needs. Prepare and manage quotations for clients, ensuring competitive
pricing and timely responses.
- 協(xié)作:與銷售團(tuán)隊和跨職能團(tuán)隊密切合作。
Collaboration: Work closely with the sales team and with
cross-functional teams.
- 接收并處理客戶和利益相關(guān)者的請求,確保所有詢問都得到及時準(zhǔn)確的解決。與跨職能團(tuán)隊密切合作,簡化運營并加強(qiáng)服務(wù)交付。
Receive and process requests from clients and stakeholders,
ensuring all inquiries are addressed promptly and accurately. Work closely with
cross-functional teams to streamline operations and enhance service delivery.
- 合同談判:與供應(yīng)商/客戶談判并最終確定合同,確保優(yōu)惠條款并遵守公司政策。
Contract Negotiation: Negotiate and finalize contracts with
suppliers/clients ensuring favorable terms and compliance with company
policies.
- 下單:接收客戶訂單,并與承包商協(xié)調(diào)有效下單,確保及時履行和交付。
Order Placement: Receive orders from clients and coordinate with
contractors to place orders effectively, ensuring timely fulfillment and
delivery.
- 運營:日常運營任務(wù),確保物流流程順暢。處理運營任務(wù),包括訂單處理、與承包商下訂單和跟蹤交付。
Operational: Daily operational tasks, ensuring smooth logistics
processes. Handle operational tasks including order processing, order placement
with contractors, and tracking deliveries.
- 客戶服務(wù):作為客戶的聯(lián)絡(luò)點,處理詢問并提供訂單狀態(tài)的更新。
Customer Service: Act as the contact point of contact for clients,
addressing inquiries and providing updates on order status.
- 發(fā)票監(jiān)控:監(jiān)控提交給財務(wù)部門的發(fā)票的準(zhǔn)確性,確保所有賬單符合合同條款和提供的服務(wù)。
Invoice Monitoring: Monitor the accuracy of invoices submitted to
the finance department, ensuring that all billing aligns with contracted terms
and services rendered.
- 績效監(jiān)控:跟蹤和分析運營績效指標(biāo),以確定需要改進(jìn)的領(lǐng)域并實施必要的變更。
Performance Monitoring: Track and analyze operational performance
metrics to identify areas for improvement and implement necessary changes.
- 合規(guī)保證:確保所有運營符合行業(yè)法規(guī)和公司政策,保持高標(biāo)準(zhǔn)的質(zhì)量和服務(wù)交付。
Compliance Assurance: Ensure all operations comply with industry
regulations and company policies, maintaining high standards of quality and
service delivery.
任職資格
Qualifications:
硬技能 Hard Skills:
- 至少5年在貨運代理公司的運營經(jīng)驗,具有通過不同運輸方式進(jìn)行國際和國內(nèi)運輸?shù)慕?jīng)驗;
Minimum of 5 years of experience in operation in forwarding
company with international and domestics transportation experience via
different mode of transportation.
- 物流相關(guān)專業(yè)者優(yōu)先;
Educational background focused on Logistics.
- 對航運公司/其航線有很強(qiáng)的認(rèn)識;
Strong awareness of shipping lines/ their routes.
- 供應(yīng)商數(shù)據(jù)庫(不同運輸方式);
Supplier’s database (different mode of transport).
- 了解海事法規(guī)和合規(guī)標(biāo)準(zhǔn);
Knowledge of maritime regulations and compliance standards.
Familiarity with contract negotiation and vendor management.
Fluent in English.
軟技能 Soft Skills:
Excellent communication and negotiation skills.
- 作為團(tuán)隊的一員,能夠在快節(jié)奏的環(huán)境中獨立工作;
Ability to work independently and as part of a team in
a fast-paced environment.
Strong organizational and time management abilities.
Ability to work under pressure and meet tight deadlines.
- 能夠在動態(tài)工作環(huán)境中很快適應(yīng),靈活性強(qiáng);
Adaptability and flexibility in a dynamic work environment.
Proactive approach to problem-solving and decision-making.
- 以團(tuán)隊為導(dǎo)向的思維方式,具有有效協(xié)作的能力;
Team-oriented mindset with the ability to collaborate effectively.
- 較強(qiáng)的解決問題的能力和對細(xì)節(jié)的關(guān)注。
Strong problem-solving skills and attention to detail.
What We Offer:
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Ability to growth with company.