Overall Role Purpose職位宗旨
To provide training professional input to the Sales Development and coaching thus implementing the sales training and development objectives. Development training relevant strategy, plan and project to align with Sales Initiative and business priority. To update the training process, tools and methodology to improve the training effectiveness according to the sales competency gap. In collaboration with Country Sales Training and Development Manager, ensure sales training programs adhere to.
在銷(xiāo)售培訓(xùn)和輔導(dǎo)領(lǐng)域給予專(zhuān)業(yè)培訓(xùn)支持,執(zhí)行銷(xiāo)售培訓(xùn)的發(fā)展目標(biāo)。根據(jù)銷(xiāo)售工作的重心和業(yè)務(wù)驅(qū)動(dòng)力制定銷(xiāo)售培訓(xùn)策略,計(jì)劃和項(xiàng)目。依據(jù)銷(xiāo)售能力差距,通過(guò)更新培訓(xùn)流程,工具和方法來(lái)提升培訓(xùn)效果。與總部銷(xiāo)售培訓(xùn)職能合作,確保銷(xiāo)售培訓(xùn)項(xiàng)目達(dá)成。
Accountabilities關(guān)鍵職責(zé)
· Provide professional functional leadership, expertise and support on Sales Training implementation to Area sales teams in order to facilitate delivery of agreed revenue growth levels and achievement of business plans in the GMNC,National Customer, Relationship and Direct channel through continuous people development.
通過(guò)專(zhuān)業(yè)的領(lǐng)導(dǎo)和支持銷(xiāo)售培訓(xùn)的實(shí)施,不斷培養(yǎng)銷(xiāo)售人員,為區(qū)域路區(qū)及電話銷(xiāo)售團(tuán)隊(duì)提供專(zhuān)業(yè)培訓(xùn),協(xié)助全球物流客戶、全國(guó)客戶、關(guān)系渠道客戶、直接渠道客戶銷(xiāo)售完成既定的收入增長(zhǎng)指標(biāo)、業(yè)務(wù)計(jì)劃,實(shí)現(xiàn)人員的發(fā)展。
· Explore, source and implement effective training program according to area/station training needs.
根據(jù)區(qū)域和分公司明確的培訓(xùn)需求,搜集資源并執(zhí)行有效的培訓(xùn)項(xiàng)目。
· To lead and deploy internal technique platform relevant to DHL Business process and e-learning to improve the business knowledge of sales force.
負(fù)責(zé)領(lǐng)導(dǎo)、推進(jìn)有關(guān)DHL業(yè)務(wù)流程的內(nèi)部技術(shù)平臺(tái),以提升銷(xiāo)售團(tuán)隊(duì)的業(yè)務(wù)知識(shí)水平。
· Support in sales team coaching, provide proper tools and learning resources for sales managers coaching team members and equip sales executives with the right skills and knowledge to delivery result. Via business review, training audit and workshops to develop sales team.
配合銷(xiāo)售經(jīng)理開(kāi)展輔導(dǎo)工作,提供必要的工具與學(xué)習(xí)資源,使一線銷(xiāo)售具備適當(dāng)?shù)闹R(shí)和技能以推動(dòng)結(jié)果達(dá)成,通過(guò)業(yè)務(wù)回顧、培訓(xùn)審計(jì)及研討會(huì)等形式發(fā)展銷(xiāo)售團(tuán)隊(duì);
· Support Area management team to setup talent criteria and deploy selection initiatives for sales executives, generate talent insights to support Area management team in making effective decisions.
協(xié)助區(qū)域管理層制定基于一線銷(xiāo)售人員的潛力人才評(píng)選標(biāo)準(zhǔn),開(kāi)展人才篩選工作,制作潛力人才檔案并為區(qū)域管理層提供有效決策支持。
· Exchange and transfer ideas regarding performance improvement to supply the cross-function service update and information to improve sales efficiency and effectiveness.
就有關(guān)績(jī)效改善方面交換意見(jiàn),提供跨部門(mén)的服務(wù)更新和信息來(lái)提升銷(xiāo)售效率和效能。
· Keeping in touch with different companies, searching qualified training resources for sales people development. (Need to be reviewed). Ensure the external consultant feedback and revise the training program accordingly to improve the training efficiency.
協(xié)同外部培訓(xùn)公司的接觸,尋找適合的培訓(xùn)資源來(lái)促進(jìn)人員發(fā)展。確保外部培訓(xùn)師的有效反饋,并依據(jù)此來(lái)改進(jìn)培訓(xùn)內(nèi)容,提高培訓(xùn)效果。
Skills/Qualifications技能要求與任職要求
· Over 3 years of sales experience or various training experiences
3年以上銷(xiāo)售經(jīng)驗(yàn)或服務(wù)行業(yè)培訓(xùn)經(jīng)驗(yàn)
· More than one year of management experience
1年以上管理經(jīng)驗(yàn)
· Cross-cultural and multi-dimensional change management experience
跨文化多維度變革管理經(jīng)驗(yàn)
· Experience in training program design and development
培訓(xùn)方案設(shè)計(jì)開(kāi)發(fā)經(jīng)驗(yàn)