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Job Title: Manager, Central China Job Purpose: Responsible for the performance of the branches within the Cluster. The Manager, Central China is overall responsible for P&L of the region. The person is also responsible to develop new products and business opportunities in the region which feeds into the country’s plans and growth ambitions. Job Description - Oversee the daily operations of the branch offices in the region. - Ensure the branch offices are appropriately organized and staffed. - Oversee, in conjunction with the Country Managing Director, the development and implementation of the branch’s business strategy. - Manage import, export and billing processes and procedures of the company’s core business. - Coordinate with agents, carriers, vendors, overseas offices and customers to ensure smooth transactions. - Ensure the capacity and procurement strategy, as well as its execution, is in line with the Group’s strategy. - Set up capacity planning based on the carrier strategy, trade lane plans and guidelines. - Maintain and cultivate local relationships with carriers, suppliers and customers. - Manage cost control and bottom line of the business. Manage execution of sales strategies, jointly with the Sales department, to achieve given growth targets. - Coordinate critical operational interventions. - Define, optimize and implement local standards and guidelines. - Monitor performance of the operations (eg. Productivity, quality of service, data, subcontractors, incident management) and direct corrective actions. - Drive continuous improvements within the team. - Implement business project, achieve service excellence and customer satisfaction. - Abide by internally established control systems, to lead and encourage all employees to conduct their activities in accordance with all applicable laws and the Company’s policies. - Supervise, develop and coach staff. - Collaborate with peers and departments on best practices, business strategies and insights. - Observe and abide by the TVS-QIMM-01.6 Roles, Responsibilities and Authorities outline in the QEHS Manual. Job Requirements - A minimum Bachelor’s degree in Logistics, Supply Chain Management, or the equivalent. - A minimum 8 years’ experience in Logistics & Freight Forwarding industry. - In-depth knowledge of Freight Forwarding industry. - Strong leadership and decision making skills. - Good communication and people skills. - Strong commercial skills. - Business Acumen.