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更新于 5月27日

海外銷售助理工程師(暖通/機械類)

8000-13000元
  • 杭州臨平區(qū)
  • 南苑
  • 1-3年
  • 本科
  • 全職
  • 招1人

職位描述

企業(yè)客戶HVAC通用設備制造工業(yè)自動化
Specialist / Operation Support Specialist 一、 Responsibilities 1. Lead Management: Collect, qualify and distribute overseas sales leads;maintain the CRM system to ensure efficient follow? up on potentialcustomers. 2. Order & Project Tracking: Assist Project/Sales Managers in tracking the end? to? end order cycle; coordinate with factory, logistics, and quality teams; provide timely status updates anddrive issue resolution. 3. Process & SOP Optimization: Draft and refine operational workflows and Standard Operating Procedures (SOPs); conduct regular reviews and implement efficiency improvements. 4. Cross? Functional Coordination: Liaise closely with Product, Marketing, Finance, and Technical Support teams to ensure quotes, contracts, and shipping processes are standardized and seamless. 5. Marketing Event Support: Support preparation for overseas exhibitions, webinars, and online campaigns; compile event kits, equipment manuals, and presentation materials. 6.Data Analysis & Reporting:Regularly consolidate operations and sales metrics (e.g., lead conversion rate, order fulfillment rate, customer satisfaction); prepare KPI dashboards toprovide visual insights for leadership. 7.Business Trip Support: Undertake occasional domestic and international travel as required; participate in on? site customer visits, equipment installation/commissioning, and after? sales follow-up. 二、Requirements 1. Bachelor ’ s degree or above in HVAC Engineering, Industrial Engineering, Mechanical Engineering, Environmental Engineering or related fields. 2. 1–3 years of operations/maintenance or sales- support experience in the manufacturing or industrial equipment sector. 3.Process & SOP Optimization: Draft and refine operational workflows and Standard Operating Procedures (SOPs); conduct regular reviews and implement efficiency improvements. 4.Cross? Functional Coordination: Liaise closely with Product, Marketing, Finance, and Technical Support teams to ensure quotes, contracts, and shipping processes are standardized and seamless. 5. Marketing Event Support: Support preparation for overseas exhibitions, webinars, and online campaigns; compile event kits, equipment manuals, and presentation materials. 6. Data Analysis & Reporting:Regularly consolidate operations and sales metrics (e.g., lead conversion rate, order fulfillment rate, customer satisfaction); prepare KPI dashboards toprovide visual insights for leadership. 7.Business Trip Support: Undertake occasional domestic and international travel as required; participate in on? site customer visits, equipment installation/commissioning, and after? sales follow-up.
運營支持工程師/專家 一、崗位職責 1. 銷售線索管理:收集、篩選并分配海外市場銷售線索,維護 CRM 系統(tǒng),確保潛在客戶 高效跟進 2. 訂單與項目跟蹤:協(xié)助項目經(jīng)理/業(yè)務經(jīng)理跟進從下單到交付的全流程進度,協(xié)調(diào)工廠、 物流、質(zhì)檢等環(huán)節(jié),及時反饋狀態(tài)并推動問題解決 3. 流程及 SOP 優(yōu)化:編寫并完善運營流程及標準作業(yè)流程(SOP),定期評審并推進效 率改進 4. 跨部門協(xié)調(diào):與產(chǎn)品、市場、財務、技術(shù)支持等團隊緊密對接,確保報價、合同及發(fā)貨 流程規(guī)范、順暢 5. 市場活動支持:協(xié)助籌備海外展會、網(wǎng)絡研討會及線上推廣,整理展會資料包、設備手 冊及演示文檔 6. 數(shù)據(jù)分析與報告:定期匯總運營和銷售數(shù)據(jù)(如線索轉(zhuǎn)化率、訂單完成率、客戶滿意度 等),編制 KPI 報表,為管理層決策提供可視化支持 7. 臨時及出差支持:根據(jù)業(yè)務需要,接受不定期國內(nèi)外出差,參與現(xiàn)場客戶拜訪、設備安 裝調(diào)試及售后回訪 二、任職要求 1. 本科及以上學歷,暖通工程(HVAC)、工業(yè)工程、機械工程、環(huán)境工程或相關(guān)專業(yè); 2. 1–3 制造業(yè)或工業(yè)設備及相關(guān)行業(yè)運營/運維或銷售支持經(jīng)驗; 3. 英語語言能力優(yōu)秀,CET- 6 及以上,具備良好的聽說讀寫能力 4. 熟練使用 Office 辦公軟件(Word、Excel、PPT),具備基礎(chǔ)數(shù)據(jù)分析能力,能夠運 用圖表和報表幫助團隊洞察運營瓶頸; 5. 溝通協(xié)調(diào)能力強,責任心強,具備良好的團隊合作精神和抗壓能力; 6. 能接受不定期出差,服從公司的安排,具備較強的現(xiàn)場執(zhí)行力和適應能力。

工作地點

臨平區(qū)杭州捷豐除濕制冷技術(shù)有限公司

職位發(fā)布者

李雨晴/人事經(jīng)理

昨日活躍
立即溝通
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