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Lead QA Tester： Responsibilities: - Oversee product quality: supervise the various stages of testing on each project; manage team projects to ensure that each has gone through at least two complete cycles of testing (all test cases executed) for final release testing milestones. Develop test plans/checklist and training(guidance) documents and assign testing tasks to the QA team. - Manage project bug database: maintain the bug written quality and make sure the bug status is properly followed/updated in the life cycle. - Support Producers and/or Developers: setup and run bug triages (bug reviews) and provide all necessary documentation. Lead discussions regarding the status of the bugs and the game in testing phase, and collaborate on prioritization of remaining issues to ensure that all bugs are resolved properly. - Manage production of all testing deliverables including: daily reports, weekly status reports, bug tracking reports, final release certification signoff report, RTM checklists, and post-mortem reports. - Manage project testing progress: provide efficiency status/risk report/milestone assessments to QA Management, Producers and Developers in different milestones. - Supervise staff (10-30 Testers, some potentially acting as associate Leaders): interview, training, evaluate KPI, and when necessary, discipline employees; establish and manage work schedules, mentor team leaders, and provide guidance to them regarding task allocation to Testers. Requirements: - Exceptional communication and writing skills. - Advanced MS Office Excel, Word, and Outlook skills. - Advanced database skills; to include Helix and Jira. - Has demonstrated that they understand and live by the departments’ core values. - Consistently provides a positive role-model to testers within the department. - 8 years game QA or Software QA experience on three shipped titles. - Comprehensive understanding of test cycles and processes. - Reliable, and can be counted on to work all scheduled shifts. - Capable of working any mandatory overtime, which can occur during the work week, weekends, and occasional holidays. - Must be able to communicate effectively in English, in both written and spoken forms. 工作職責(zé)： - 監(jiān)督產(chǎn)品質(zhì)量：監(jiān)督每個(gè)項(xiàng)目的各個(gè)測(cè)試階段；管理團(tuán)隊(duì)項(xiàng)目，以確保每個(gè)項(xiàng)目都至少經(jīng)歷了兩個(gè)完整的測(cè)試周期（所有執(zhí)行的測(cè)試用例），以實(shí)現(xiàn)最終版本測(cè)試?yán)锍瘫Ｖ贫y(cè)試計(jì)劃,用例和相應(yīng)培訓(xùn)/指導(dǎo)文檔，并且分配測(cè)試任務(wù)給QA團(tuán)隊(duì)。 - 管理項(xiàng)目Bug數(shù)據(jù)庫：維護(hù)Bug書寫的質(zhì)量，確保每個(gè)Bug的狀態(tài)在生命周期及時(shí)跟進(jìn)和更新。 - 支持制作人和/或開發(fā)團(tuán)隊(duì)：設(shè)置和運(yùn)行Bug分類（Bug審查），并提供所有必要的文檔。在測(cè)試階段領(lǐng)導(dǎo)有關(guān)Bug和游戲狀態(tài)的討論，并協(xié)作確定剩余Bug的優(yōu)先級(jí)，以確保這些bug被合理的解決。 - 管理所有測(cè)試可交付成果的生產(chǎn)，包括：每日?qǐng)?bào)告、每周狀態(tài)報(bào)告、缺陷跟蹤報(bào)告、最終版本認(rèn)證報(bào)告、RTM檢查表和總結(jié)報(bào)告。 - 管理項(xiàng)目測(cè)試進(jìn)度：及時(shí)完成項(xiàng)目狀態(tài)/風(fēng)險(xiǎn)/里程牌評(píng)估，向QA管理層、制作人和開發(fā)商提供相應(yīng)的報(bào)告和文件。 - 監(jiān)督員工（10-30名測(cè)試員，有些可能擔(dān)任助理主管）：面試、培訓(xùn)、評(píng)估績(jī)效，必要時(shí)對(duì)員工進(jìn)行紀(jì)律處分；建立和管理工作計(jì)劃，指導(dǎo)團(tuán)隊(duì)領(lǐng)導(dǎo)，并就測(cè)試人員的任務(wù)分配向他們提供指導(dǎo)。 職位要求： - 出色的溝通和寫作能力。 - 高級(jí)MS Office Excel、Word和Outlook技能。 - 高級(jí)數(shù)據(jù)庫技能；包括Helix和Jira。 - 理解并遵循部門的核心價(jià)值觀。 - 始終為部門內(nèi)的測(cè)試人員提供積極的榜樣。 - 8年以上QA測(cè)試經(jīng)驗(yàn)，有3個(gè)已經(jīng)發(fā)售游戲測(cè)試經(jīng)驗(yàn)。 - 全面了解測(cè)試周期和過程。 - 可靠，可用于所有計(jì)劃班次。 - 能夠適應(yīng)偶爾的加班。 - 必須能夠用英語進(jìn)行有效的書面和口頭交流。