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Job Overview Deliver high quality, professional, strategic proposal documents to customers in a timely manner. Ensure that text clearly and succinctly conveys technical understanding and best value solutions. Ensure that proposal content addresses the customer’s needs and ‘hot buttons’, as well as IQVIA differentiators. Work with proposal developers (PDs) and provide overall strategic guidance to proposal process. Responsible for professional quality of proposals and ensuring: ● Content is on point: Addresses customer hot buttons, specific needs and IQVIA differentiators. ● Text is well-written: Concise, clear and coherent. ● Document is well presented: Follows usage and formatting conventions, is grammatically correct, consistent and well-presented. RESPONSIBILITIES ● Own the overall strategy of high priority opportunities. Play a key role in ensuring that the strategy is well-defined by identifying and clarifying opportunities and needs, studying requests for proposals (RFPs), attending strategy meetings. ● Ensure the agreed strategy meets the explicit and implicit needs of the customer. ● Ensure the strategy is agreed and locked early in the process. Work with the Executive Sponsor (or equivalent) to facilitate early executive visibility and ‘buy-in’ for the strategy. ● Position and write customized responses to specific RFP questions based on information gathered from various subject matter experts (SMEs). ● Position and write concise executive summaries that detail IQVIA’s key selling points and differentiators. ● Collaborate with and support PDs to ensure proposal text is strategic; ensure overall cohesion and consistent messaging when incorporating input from various SMEs into master document; ensure timely submission of proposals. ● Critically review input from SMEs, ensuring that it is directly related to the study and customer’s needs, and that it is aligned with other team members’ input and the proposed strategy. ● Maintain professional quality of proposals by ensuring text is concise, clear, and coherent; ensuring that the appropriate template is used and that text adheres to proposal writing, formatting and presentation guidelines and conventions. ● Support the development and implementation of processes, including facilitating training globally (as needed), with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams. ● Provide advice, support and guidance as needed and serve as a mentor to colleagues. ● Stay abreast of all new products and competitive trends. Understand persuasive language and what makes proposals compelling. ● Participate in customer meetings as required. ● Perform other duties as assigned. ? REQUIRED KNOWLEDGE, SKILLS AND ABILITIES ● Native English speaker or non-native speaker with extensive educational or professional experience in English. ● Skilled at visualizing documents and communicating vision clearly and simply, verbally and in writing. ● Excellent writing and editing skills; technical writing, proposal writing, medical writing, editing and/or other professional writing experience required. ● Innovative and creative thinking skills. ● Proven team leadership skills and ability to work effectively in a team environment. ● Excellent time management and organizational skills. ● Knowledge of CRO Industry. ● Excellent MS Word skills. ● Background in journalism, communications, writing specialization, or business very helpful. ● Ability and confidence to work independently, make sound decisions, and escalate appropriately in a fast paced, deadline-driven environment. ● Ability to balance strong attention to detail with overall business and deliverable objectives. ● Ability to provide and receive constructive feedback in a positive manner. ● Ability to work independently and as part of a team. ● Excellent knowledge of proposal processes. ● Ability to interpret RFPs to gather top information and major cost drivers and ability to interpret protocols. ● Strong analytical skills and excellent verbal and written communication skills. ● Ability to establish and maintain effective working relationships with co-workers, managers and customers. MINIMUM REQUIRED EDUCATION AND EXPERIENCE ● Degree in technical writing, professional writing, communications, journalism, linguistics or related field, and a minimum of 4 year's direct experience in proposal writing, technical writing, editing, professional writing or other industry-specific operations experience; or equivalent combination of education, training and experience. PHYSICAL REQUIREMENTS ● Extensive use of computer and remote communication requiring accurate perception of speech. ● Extensive use of keyboard requiring repetitive motion of fingers. ● Regular sitting for extended periods of time.