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Key Tasks and Responsibilities 職責(zé)及責(zé)任為以下； The position is required to serve the customers’ needs and the requirements of their aircraft in accordance with CBM FBO and ExecuJet Haite’s Policy and Procedures. 該職位需要遵守首都公務(wù)機(jī)有限公司和天津宜捷海特通用航空服務(wù)有限公司的政策和程序，為客戶以及客戶的飛機(jī)提供滿意的服務(wù)。 Responsibilities: 職責(zé)： ? Maintain the highest standards in all customer and coworker relationships as well as in all work practices 在日常工作中與所有客戶、合作方以及同事保持良好的工作關(guān)系。 ? Must be able to become familiar with many types of business aircraft and the specific service requirements of each type. 必須熟悉各種公務(wù)機(jī)機(jī)型及其每種公務(wù)機(jī)特定的服務(wù)要求。 ? Ability to interact directly with customers, vendors, and fellow employees to resolve problems and issues that may arise during the shift. 能夠直接與客戶、供應(yīng)商和同事保持良好溝通，以解決值班期間可能出現(xiàn)的問題。 ? Coordinating ground services with various departments at the FBO or other airport agencies and vendors 與FBO的各個(gè)部門或機(jī)場其他機(jī)構(gòu)和供應(yīng)商協(xié)調(diào)地面服務(wù)。 ? Able to learn and execute expert hand signals used to guide aircraft during arrivals and departures. 能夠?qū)W習(xí)并執(zhí)行用于引導(dǎo)飛機(jī)進(jìn)出站坪或停機(jī)坪的專業(yè)手勢信號。 ? Willingness to learn or prior experience in using various types of ground support equipment, i.e. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, in effort to assist airport personnel in performing such services. 愿意學(xué)習(xí)或擁有使用各種類型的地面支援設(shè)備的經(jīng)驗(yàn)，例如：使用連接氣源車以便啟動飛機(jī)發(fā)動機(jī)和提供地面電源車、使用廁所污水車及排污程序，以協(xié)助FBO人員執(zhí)行此類服務(wù)。 ? Learn the use of crew/ground radios for communication with supervisors. 在主管的指導(dǎo)下，學(xué)習(xí)使用機(jī)組/地面通訊溝通。 ? Assists in providing aircraft with ice, coffee, catering, and other necessary services. 協(xié)助為飛機(jī)提供冰塊、咖啡、餐飲等必要服務(wù)。 ? Responsible for the safety and security of the aircraft during taxi to parking and customers and baggage when leaving or going to the aircraft 負(fù)責(zé)飛機(jī)滑行至停機(jī)位期間的安全和安保，以及客戶和行李在登機(jī)或下機(jī)時(shí)的安全。 ? Assist in gaining transportation for customers and pilots to and from aircraft協(xié)助為客戶和飛行員提供往返飛機(jī)的交通工具。 ? General cleaning of office and GSE (picking up paper and trash, general housekeeping, cleaning ground equipment etc.) 辦公室和地面設(shè)備的日常清潔（撿拾紙張和垃圾、一般清潔、清潔地面設(shè)備等）。 ? Strong working knowledge of or willingness to learn disconnect (towing) procedures for each type of general aviation aircraft. 熟練掌握或愿意學(xué)習(xí)每種通用航空飛機(jī)的頂推或拖拽飛機(jī)扭力臂的斷開/連接程序。 ? Energetic, enthusiastic, excellent communication skills a must, English fluency is preferred, but not mandatory 須精力充沛、充滿熱情、具備優(yōu)秀的溝通技能，英語流利者優(yōu)先（非強(qiáng)制要求）。 ? Ensures the safety of maintenance employees and work spaces. 確保維護(hù)員工和工作區(qū)域的安全。 ? Take on other duties within his/her capacity as delegated from time to time在其能力范圍內(nèi)，承擔(dān)臨時(shí)委派的其他任務(wù)。 EXPERIENCE / SKILLS ?College diploma or above education degree 大?；蛞陨蠈W(xué)歷 ?A valid state driver’s license. In some locations a commercial driver’s license is required as dictated by local regulations and business needs. 持有有效的駕駛執(zhí)照；根據(jù)當(dāng)?shù)胤ㄒ?guī)和業(yè)務(wù)需求，可能需要商業(yè)駕駛執(zhí)照。 ?Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies. 能夠通過背景調(diào)查（刑事和機(jī)動車違章記錄）、藥物測試，獲得并保持機(jī)場安全證的頒發(fā)資格，并符合公司適用的保險(xiǎn)政策要求。 ?Ability to pass a color vision test for purposes of inspecting aviation fuel 能夠通過色覺測試，以檢查航空燃料。 ?Ability to use a computer and email, including pass computer-based training modules 能夠使用計(jì)算機(jī)和電子郵件，包括通過計(jì)算培訓(xùn)模塊考試。 ?Excellent verbal and written communication skills, and for safety-sensitive tasks, in English 出色的口頭和書面溝通能力，對于安全敏感的任務(wù)的溝通技巧，具備英語溝通能力。 ?Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions 能夠接受靈活的工作安排，包括夜班、節(jié)假日和周末輪班，并能在各種天氣條件下工作 ?Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training 優(yōu)先條件：3至6個(gè)月的航空、客戶服務(wù)或其他相關(guān)領(lǐng)域的經(jīng)驗(yàn)和/或培訓(xùn)；等同的教育和經(jīng)驗(yàn)及/或培訓(xùn)經(jīng)歷