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Job purpose Security Manager shall be responsible for leading and supervising all Security matters for the PTC and Guest house. Shall be the to go to person for all related security matters. 安保經(jīng)理負(fù)責(zé)領(lǐng)導(dǎo)和監(jiān)督 PTC 和客房的所有安全事務(wù)。應(yīng)是所有相關(guān)安全事務(wù)的負(fù)責(zé)人。 Duties and responsibilities · Formulate and improve the hotel security management system (such as visitor registration, monitoring and management, fire inspection), to ensure that the guest rooms, lobby areas, parking lots and other areas of security standards in line with industry standards. · To coordinate the security plans for events and other large-scale activities in the venue, including crowd flow control, security check process, emergency evacuation plan, to ensure the personal and property safety of participants. · Regularly organize safety training (such as riot control drill, fire-fighting skills, first aid operation) to improve the team's emergency response ability and service awareness. · Identify potential safety and security hazards (such as equipment failure, suspicious personnel, fire vulnerabilities), develop corrective actions and monitor their implementation. · Quickly deal with emergencies (e.g. fire, fight, theft, natural disaster), initiate emergency plans and coordinate external resources such as police, fire, medical, etc. · Maintain the normal operation of the monitoring system, access control system, fire alarm system and other equipment, and regularly test and record the maintenance status. · Work with COMPANY Security department, Housekeeping and Other Departments as necessary to deal with potential safety and security hazards. · Handle customer security complaints (such as lost items, privacy disclosure), provide reasonable solutions and follow up the follow-up improvement. · Maintain order in venues, prevent and resolve conflicts -制定并完善酒店安全管理制度（如訪客登記、監(jiān)控管理、消防檢查等），確保客房、大堂區(qū)域、停車場(chǎng)等區(qū)域的安全標(biāo)準(zhǔn)符合行業(yè)標(biāo)準(zhǔn)。 ·-協(xié)調(diào)會(huì)場(chǎng)內(nèi)大型活動(dòng)的安保計(jì)劃，包括人流控制、安檢流程、應(yīng)急疏散預(yù)案等，確保參加人員的人身和財(cái)產(chǎn)安全。 ·-定期組織安全培訓(xùn)（如防暴演習(xí)、消防技能、急救操作等），提高團(tuán)隊(duì)的應(yīng)急能力和服務(wù)意識(shí)。 ·-識(shí)別潛在的安全保障隱患（如設(shè)備故障、可疑人員、消防漏洞等），制定整改措施并監(jiān)督其實(shí)施。 ·-快速處理突發(fā)事件（如火災(zāi)、打架、盜竊、自然災(zāi)害等），啟動(dòng)應(yīng)急預(yù)案，協(xié)調(diào)警察、消防、醫(yī)療等外部資源。 ·-維護(hù)監(jiān)控系統(tǒng)、門禁系統(tǒng)、消防報(bào)警系統(tǒng)等設(shè)備的正常運(yùn)行，定期檢測(cè)并記錄維護(hù)狀態(tài)。 ·-根據(jù)需要與公司保安部、客房部等部門合作，處理潛在的安全隱患。 ·-處理客戶安全投訴（如物品丟失、隱私泄露等），提供合理解決方案并跟進(jìn)后續(xù)改進(jìn)。 ·-維護(hù)場(chǎng)館秩序，預(yù)防和化解沖突。 Qualifications · College degree or above in security management, fire engineering, public administration, law or related field. · Skilled in operating monitoring system, fire control system and security equipment (such as X-ray machine, metal detection door, access control systems). · Security Guard Qualification Certificate, Fire Service Operator Certificate, First Aid Certificate (CPR/AED) - 安全管理、消防工程、公共管理、法律或相關(guān)專業(yè)大專以上學(xué)歷。 ·-熟練操作監(jiān)控系統(tǒng)、消防系統(tǒng)及安防設(shè)備（如X光機(jī)、金屬探測(cè)門、門禁系統(tǒng)等）。 ·-保安員資格證、消防員資格證、急救員資格證（CPR/AED） Experience · More than 5 years of security management experience, familiar with the security management system of hotels, stadiums or large public places, large-scale events (such as events, concerts) security experience is preferred. 5年以上安保管理經(jīng)驗(yàn)，熟悉酒店、體育館或大型公共場(chǎng)所的安保管理體系，有大型活動(dòng)（如賽事、演唱會(huì)）安保經(jīng)驗(yàn)者優(yōu)先。 Language proficiency · Language: Fluent in English; A good knowledge of Arabic is preferred. 英語(yǔ)，會(huì)阿拉伯語(yǔ)者優(yōu)先