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工作地點：居家辦公，base青島 KPMC公司介紹：PSA International, a global provider of ports and supply chain solutions, and Kazakhstan Railways, the operator of the country’s primary railway network, have agreed to form a joint venture business, KPMC. 目標: Purpose: 在多式聯(lián)運鐵路運輸服務(wù)的日常運營卓越領(lǐng)導(dǎo)，重點是確保順利運營，包括適當(dāng)?shù)奈募?，并最大限度地強調(diào)這一不斷擴大的產(chǎn)品線的安全方面。 Lead excellence in the day-to-day operations of intermodal rail transportation services focusing on ensuring smooth operations, including proper documentation, with utmost emphasis on safety aspects of this expanding product line. 你的職責(zé)將包括積極監(jiān)控貨物，與不同模式的多家運輸運營商保持聯(lián)系，同時帶領(lǐng)內(nèi)部努力實現(xiàn)我們的生產(chǎn)力目標。 Your role will involve active monitoring of cargo, liaise with multiple transport operators of various modes while spearheading the internal efforts to achieve our productivity objectives. 崗位職責(zé): Accountabilities: 一、服務(wù)交付和客戶服務(wù) Service Delivery & Customer Service l 在最少監(jiān)督的情況下，積極有效地協(xié)調(diào)物流運作。 Coordinate logistics operations efficiently and proactively with minimum supervision. l 跟蹤、追蹤并加快發(fā)貨，對其及時交貨負責(zé)。 Track, trace, and expedite shipments, being accountable for their timely delivery. l 主動發(fā)現(xiàn)潛在的運輸和運輸挑戰(zhàn)，并及時解決。 Proactively identify potential transportation and shipping challenges in shipments and resolve them promptly. l 準備和審核進出口文件，如海關(guān)報關(guān)單、托運書、托運人出口報關(guān)單、進口證書等，確保商業(yè)和銷售發(fā)票符合規(guī)定和準確。 Prepare and review import/export documents such as customs declarations, shippers' letters of instruction, shipper's export declarations, import certificates, etc., ensuring compliance with regulations and accuracy in commercial and sales invoices. l 確保按照客戶和組織的目標實現(xiàn)和維持服務(wù)承諾。 Ensure service commitments are achieved and maintained in accordance with customer and organizational objectives. l 與不同的運輸運營商溝通，解決運輸問題，包括安全問題，確保及時交貨。 Communicate with different transport operators to address shipment issues including safety and ensure timely delivery. l 以專業(yè)的方式及時回應(yīng)客戶的詢問，并超越客戶的期望。 Respond to customer inquiries promptly in a professional way and exceed customer expectations. l 根據(jù)要求履行其他與工作相關(guān)的職責(zé)和職能。 Perform other job-related duties and functions as required. 二、卓越運營 Operation Excellence l 制定、實施、報告和跟蹤卓越運營措施，如內(nèi)部指標/KPIs，記錄異常，工作計劃，職責(zé) Develop, implement, report and track operation excellence measures such as internal metrics/KPIs, logging exceptions, work schedules, responsibility l 確保遵守既定的業(yè)務(wù)流程，并支持新流程的開發(fā)。 Ensure adherence to established business processes and support the development of new processes. l 識別需要改進的領(lǐng)域并實施流程改進項目，以提高服務(wù)水平并降低成本，重點關(guān)注對當(dāng)?shù)氐挠绊憽?Identify areas for improvement and implement process improvement projects to enhance service level performance and reduce costs, focusing on local impact. l 確保符合質(zhì)量和安全標準，并在過程控制報告中報告每周狀態(tài)。 Ensure compliance with quality & safety standards and report weekly status on process control reports. l 維護庫存、人工報告、報價模塊等的記錄系統(tǒng)。 Maintain record-keeping systems for inventory, labor reporting, quoting modules, etc. l 維護物流數(shù)據(jù)庫，確保數(shù)據(jù)準確符合公司政策。 Maintain logistics databases and ensure data accuracy in accordance with corporate policies. 三、供應(yīng)商管理 Vendor Management l 尋找潛在的供應(yīng)商/供應(yīng)商/運輸運營商并向KPMC產(chǎn)品團隊推薦，使我們在中國的供應(yīng)商網(wǎng)絡(luò)多樣化 Source and recommend potential vendors/suppliers/transport operators to KPMC’s Product Team to diversify our network of suppliers across China l 引入新的供應(yīng)商，協(xié)調(diào)供應(yīng)商關(guān)系 Onboard new vendors/suppliers and coordinate vendor relationships l 與產(chǎn)品團隊一起對供應(yīng)商表現(xiàn)和安全記錄進行全面審查 Conduct comprehensive reviews with Product Team on vendor/supplier performance and safety records 先決條件: Prerequisites: l 物流、供應(yīng)鏈、國際商務(wù)等相關(guān)專業(yè)。 Logistics, Supply Chain, International Commerce, or related field. l 在貨運代理/鐵路物流/多式聯(lián)運物流方面至少3 - 5年的經(jīng)驗，特別是在操作和文書方面 At least 3 – 5 years of proven experience in freight forwarding / railway logistics / intermodal logistics, with a specialization in operations and documentation l 在貨運代理/鐵路物流/多式聯(lián)運物流領(lǐng)域有豐富的網(wǎng)絡(luò)和市場知識。 Strong network and market knowledge in the freight forwarding / railway logistics / intermodal logistics sector. l 注重細節(jié)，精通國際貿(mào)易術(shù)語解釋通則，裝運單據(jù)，提單，信用證等 Strong attention to detail and well-versed in INCOTERMs conditions, shipping documents, Bill of Lading, Letter of Credits etc l 積極主動，態(tài)度積極，結(jié)果導(dǎo)向型。 Effective team player with a proactive, positive attitude and result-oriented personality. l 熟悉MS Office辦公軟件，Word, PowerPoint, Excel，MS Teams等。 Conversant with MS Office software, Word, PowerPoint, Excel, MS Teams, etc. l 優(yōu)秀的書面和口頭溝通和表達能力。 Excellent written and oral communication and presentation skills. l 熟練掌握英語和普通話的書面和口語。 Well-versed in English and Mandarin, both written & spoken. l 哈薩克語/俄語優(yōu)先考慮。 Kazakh/Russian is a plus.