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運(yùn)用凱悅顧問式銷售技巧和銷售錦囊哲學(xué)開展專業(yè)的銷售拜訪 Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. 運(yùn)用Envision數(shù)據(jù)庫篩選及設(shè)定客戶公司和政府部門，制定適當(dāng)有效的銷售策略，擴(kuò)大酒店的市場(chǎng)占有份額 Pre-qualifies and targets major Companies and Government Departments, utilising Catering database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. 根據(jù)既定目標(biāo)計(jì)劃銷售拜訪 Carefully plans Sales Calls into defined objectives. 充分了解酒店設(shè)施、特點(diǎn)及服務(wù) Maintains a detailed knowledge of Hotel facilities, features and services. 專業(yè)地進(jìn)行常規(guī)電話銷售，開發(fā)新客戶 Professionally conducts routine telemarketing activities to identify new business opportunities. 在VIP客戶到達(dá)酒店時(shí)予以歡迎，離開酒店時(shí)予以送別 Meets and greets VIP guests upon arrival/ departure. 定期市場(chǎng)調(diào)研和競爭者調(diào)查報(bào)告 Conducts regular Market Surveys and Competitor Researches. 安排拜訪現(xiàn)有及潛在客戶公司和政府部門 Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Catering business opportunities. 根據(jù)需要款待相關(guān)公司和政府職能部門，接待其來酒店考察 Entertains and conducts site inspections to relevant Companies representatives/ Government officials/ delegates whenever required. 負(fù)責(zé)市場(chǎng)銷售企劃中相關(guān)的宴會(huì)銷售企劃 Implements all Catering sales action plans related to responsibility areas as outlined in the Marketing plan. 在宴會(huì)銷售人員不在時(shí)負(fù)責(zé)宴會(huì)工作 Assists Catering Sales Buddy to follow-up on all matters in the absence of Catering Sales Buddy. 通過“taking work out of the system”和簡化工作流程，不斷尋求提升服務(wù)水平 Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.