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任職要求: - 本科學(xué)歷，化學(xué)及英語相關(guān)專業(yè)背景優(yōu)先。 - 具備強(qiáng)烈的客戶服務(wù)意識(shí)，品行端正 - 2-3年或以上工作經(jīng)驗(yàn)，有檢驗(yàn)檢測(cè)行業(yè)經(jīng)驗(yàn)者或客戶服務(wù)經(jīng)驗(yàn)者優(yōu)先。 - 英文六級(jí)或以上，英文聽說讀寫熟練，掌握基本英文商務(wù)郵件 - 能夠勝任工作壓力 - 強(qiáng)烈的責(zé)任心，面對(duì)壓力環(huán)境能夠分析和解決問題 - 熟練使用MS Office辦公軟件 WORD, EXCEL,POWERPOINT - 請(qǐng)同時(shí)提供中英文簡(jiǎn)歷 Job Requirements: - Full-time bachelor degree, major in engineering or chemistry is preferred - Strong sense of customer service and integrity - 2-3 years or above working experience in sales/customer service/inspection and testing industry is preferred. - CET 6 or above, good English listening, speaking, reading and writing - Able to work under pressure - Strong sense of responsibility, able to analyze and solve problems under pressure - Proficient in MS Office software such as WORD, EXCEL and POWER POINT - Please also provide your resume in Both Chinese and English Key Responsibilities： Taking a client-facing customer service role: - receive customer queries from different sources (email; call-in; etc.) - response to customer queries regarding assay capability; TAT; sample requirement etc. - arrange the submission of assay work - timely update to customer on sample receipt, job arrangement etc. Taking job and sample management function as below: - Job creation and registration - Liaise with workshop and lab upon sample receipt, timely arrange sample delivery to the lab, -Timely arrange assay work of samples -Subcontract the assay when necessary and obtain the assay result