1. Manage product related customer projects from handover from Sales Acquisition until handover of a bookable order to Customer Service Management.
2. Representation of the Director Customer Project Management in case of absence or special delegated topics.
3. Responsible for planning, coordinating and managing of product related customer projects according to the set goals & KPIs regarding time, quality and budget, ensuring high customer satisfaction.
4. Detailed Project documentation in the respective tools.
5. Organisation of and participation in interdisciplinary Project meetings and conference calls internally and with customers.
6. Entering and maintaining of Customer and product related data in the system
7. Consolidating team feedback & user experience for Process optimization related to Project Management in coordination with the interfaces of the organisation: Setting up meetings, Project groups
8. Process optimization related to Project Management in coordination with the interfaces
of the organisation
9. Interface to Global Customer Loyalty Management and responsible for regional customer loyalty with strong relationship building.
10. Acquisition of new customers and deliver presentations on products/services on request.
Your qualifications:
1. 2+ years in a relevant field
2. Project Management skills
3. Customer orientation
4. Communication skills
5. Negotiation skills
6. Moderation and presentation skills
7. Assertiveness
8. Team player
9. Problem solving skills
10. Accurateness
11. Native Chinese speaker with good command of English and Korean
12. Knowledge of MS Office
13. University Degree
?Schwan Cosmetics is a central part of an international holdingcompany. Family-owned since 1855, the Holding is made up of three independentbusiness units.?Each business unit is active worldwide and has a leading marketposition: Schwan Cosmetics for beauty, Stabilo for high-quality writingutensils. And in the outdoor fashion sector: Deuter, Ortovox, MaierSports and Gonso.?All three segments are united by their unique innovative powerand the ambition to become better and better. The result is a large number ofsignificant inventions over the last 100 years.?This power is based on continuity, which the founding and owningfamily has always stood for- from generation to generation.施文化妝品是一家國(guó)際控股公司的核心部分。自1855年家族所有以來(lái),該控股公司由三個(gè)獨(dú)立的業(yè)務(wù)單位組成。每個(gè)業(yè)務(wù)部門(mén)都活躍在世界各地,并擁有領(lǐng)先的市場(chǎng)地位:Schwan Cosmetics for beauty, Stabilo for high-quality writing器具。在戶(hù)外時(shí)尚領(lǐng)域有Deuter、Ortovox、Maier Sports和Gonso等的品牌。這三個(gè)部分都被他們獨(dú)特的創(chuàng)新力量和變得越來(lái)越好的抱負(fù)結(jié)合在一起。其結(jié)果是在過(guò)去100年里產(chǎn)生了大量重大發(fā)明。這種權(quán)力是建立在連續(xù)性的基礎(chǔ)上的,這是創(chuàng)始和擁有家族一直堅(jiān)持的——代代相傳。