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Report Line: Quality Manager Responsibilities: ○ Make quality planning for new project, identify all customers’ requirements and turn them to project demands; ○ Handle customer quality issues, investigating problems, identifying root cause and taking corrective actions; Writing of quality reports for customer complaints and prepare regular report on customer ; ○ Establish detailed quality work plan to keep tracking and update plan, if necessary take corrective measures; ○ Take an actively part in preparation and review of process flow chart, failure model effectiveness analysis, control plan, operation instructions for products and take responsibility for inspection instruction; ○ Take an actively part in project activities, such as assess project risk, review project at each stage, track quality problems, etc; ○ Organize design, manufacturing and acceptance of fixtures and test tools designed for inspection; ○ Submit PPAP (including project stages, SOP of post products and/or process changes) to customer for approval; ○ Keep track of items that affect quality (customer, product and lab and etc.) to ensure well communication between customer and Quality Function; ○ Ensure the Containment Policy to be immediately implemented in case of problems arising out of quality and notify relevant functional department to implement corrective and preventive plan; ○ Entitled to stop production line that is proved to be unqualified and further authority to set and manage the state identification of product inspection & test; ○ Be responsible for arrangement for analysis and correction of quality problems complaint by customers and follow up action plans; ○ Participating in various continuous improvement efforts aimed at improving quality levels; ○ Manage customer visits, audits and certification body audits; ○ Other tasks assigned by superiors. Job Specification / required skills: ○ Bachelor degree or above in Mechanics; ○ Minimum 3 years working experience in automotive on quality especially in interior or exterior trim company; ○ Good knowledge in quality control and quality planning; ○ Familiar with quality tools and quality system; ○ Familiar with customers' requirement such as GM, VW, Ford's etc; ○ Good knowledge in GD&T and gauge; ○ Good communication skill and team player; ○ Be able to work independently and proactive; ○ Fluent spoken English preferred.