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Job ID: 0000LFMU Description HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance We are currently seeking an experienced professional to join our team. In this role, you will: Identify skill based learning interventions though self research, consultation and communication with the CD staff and CDM, and Sales managers Design and deliver the deployment of learning activities to all CD with various tenure Act as the key controller of CD team training calendar and ensure relationships with internal and external counterparties to make sure the training efficiency and effectiveness Support the communication, education and execution of all CD’s learning and development activities. Assist in the preparation of relevant data and analytics for management analysis purposes Develop, implement and monitor the execution of Employee Snapshot Survey of Region/Distribution network Improve the overall staff experience, including staff recruitment, training & coaching, engagement and retention in region/distribution network Qualifications To be successful in the role, you should meet the following requirements: Bachelor-degree and above with Minimum 5 years’ experience in the field of Learning and Coaching or in Customer Development related positions Excellent training and coaching capabilities, experience in IWPB frontline is a plus Independent team-worker, mature, self-motivated and agile in behavior and mind-set Good communication and relationship management skills Proven ability to work under pressure within demanding timelines Experience producing reporting and management information Demonstrate strong alignment with HSBC values and embedding the values in day to day behaviors and decision making Good command of English You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./SY Issued by HSBC Bank (China) Company Limited